Service responsibility
BuiltBehind is operated as a product of GRANTSCAPE s.r.o. Customer access, automation permissions and connected services are governed through the applicable account, service agreement and product controls.
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Billing & cancellations
How billing questions, cancellations, payment failures and refund requests are handled.
→Read documentPrivacy Notice
How personal information will be collected, used, shared and protected.
→Read documentCookie Policy
What storage technologies are active and how preferences are handled.
→Read documentWebsite Terms
The rules for using the BuiltBehind website and its interactive experiences.
→Read documentAcceptable Use
Safety boundaries for BuiltBehind automation, messaging and AI capabilities.
→Read documentAI Transparency
Where AI may be used, what it can do and when a person remains responsible.
→Read documentSecurity Overview
The security principles and controls required before customer data is accepted.
→Customer and partner documents
- Customer service agreement and order form appropriate to the selected service.
- Data Processing Agreement with controller/processor allocation.
- Confirmed subprocessor register and international-transfer safeguards.
- Service-level, support, incident-response and business-continuity terms.
- Partner and controlled white-label agreements aligned with the agreed service model.